Terms & Conditions

Welcome to Mandee and Company. By accessing or using our website, placing an order, or purchasing any products from us, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.

1. Company Information

Business Name: Mandee and Company
Website: https://getarmande.com
Email: support@getarmande.com

2. Eligibility

  • You must be at least 18 years old or using the website under parental supervision.
  • You have the legal authority to enter into binding agreements.
  • You agree to provide accurate and complete information.

3. Products & Services

Mandee and Company offers premium wallets, leather accessories, and related products. We strive to ensure that all product descriptions, images, pricing, and specifications are accurate.

  • Product colors may vary due to device screen settings.
  • Natural leather products may have slight variations in texture and appearance.
  • Product availability is subject to stock availability.

We reserve the right to modify, discontinue, or update products without prior notice.

4. Pricing & Payments

4.1 Pricing

All prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice.

4.2 Taxes

Applicable GST and other taxes will be charged in accordance with Indian laws.

4.3 Payment Methods

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Digital Wallets
  • EMI Options (if available)

4.4 Payment Authorization

By providing payment details, you authorize Mandee and Company and its payment service providers to process your payment.

4.5 Fraud Prevention

We reserve the right to cancel orders, request additional verification, or report suspicious activities to relevant authorities.

5. Order Acceptance & Cancellation

5.1 Order Confirmation

An order confirmation email acknowledges receipt of your order but does not constitute acceptance of the order.

5.2 Cancellation by Mandee and Company

We reserve the right to cancel any order due to:

  • Pricing or listing errors
  • Inventory shortages
  • Payment failures
  • Suspected fraudulent activity
  • Incorrect customer information

5.3 Cancellation by Customer

Orders may be cancelled before shipment. Once dispatched, cancellation requests may not be accepted and will be subject to the Return Policy.

6. Shipping & Delivery

Delivery timelines provided are estimates and may vary due to logistics, weather conditions, public holidays, or other unforeseen circumstances.

Customers are responsible for providing accurate shipping details. Mandee and Company shall not be liable for delivery issues resulting from incorrect addresses.

7. Returns, Replacements & Refunds

7.1 Return Eligibility

  • Wrong product delivered
  • Manufacturing defect
  • Product damaged during transit

7.2 Return Conditions

  • Product must be unused.
  • Original packaging must be retained.
  • Return request must be submitted within 7 days of delivery.

7.3 Non-Returnable Items

  • Used products
  • Customized products
  • Products damaged due to misuse
  • Clearance or sale products unless defective

7.4 Refund Processing

Approved refunds will generally be processed within 7–14 business days to the original payment method.

8. Intellectual Property

All content available on this website, including logos, product images, graphics, videos, text, designs, and trademarks, is the exclusive property of Mandee and Company and may not be copied, reproduced, or distributed without written permission.

9. User Conduct

You agree not to:

  • Violate any applicable laws.
  • Attempt unauthorized access to the website.
  • Upload malicious software or harmful content.
  • Engage in fraudulent or unlawful activities.
  • Interfere with website functionality.

10. User Accounts

If account registration is available, users are responsible for maintaining the confidentiality of their login credentials and all activities conducted through their accounts.

11. Promotions & Discounts

  • Offers may be modified or withdrawn without prior notice.
  • Offers cannot be exchanged for cash.
  • Offers cannot be combined unless expressly stated.

12. Limitation of Liability

To the maximum extent permitted by law, Mandee and Company shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of the website or products.

13. Product Warranty

Any warranty applies only to manufacturing defects and does not cover:

  • Normal wear and tear
  • Improper usage
  • Accidental damage
  • Water damage
  • Unauthorized modifications

14. Disclaimer

The website and products are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted, error-free, or secure access to the website.

15. Privacy

Your use of this website is also governed by our Privacy Policy. By using the website, you consent to our collection and use of information as described therein.

16. Force Majeure

Mandee and Company shall not be held liable for delays or failures caused by events beyond its reasonable control, including natural disasters, government actions, pandemics, internet failures, or transportation disruptions.

17. Third-Party Services

The website may use third-party services including payment gateways, courier partners, analytics providers, and social media platforms. We are not responsible for the actions or policies of such third parties.

18. Indemnification

You agree to indemnify and hold harmless Mandee and Company, its owners, employees, affiliates, and partners from any claims, damages, liabilities, and expenses arising from your use of the website or violation of these Terms.

19. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

20. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon publication on the website.

21. Contact Information

Mandee and Company Customer Support
Email: support@getarmande.com
Website: https://getarmande.com